Can I use Mobile Device?

Yes! Nordis Casino is fully responsive and you can play from PC, Chromebook and all mobile devices, such as Android and Apple smartphones, tablets and laptops.

How can I change the password?

To request a new password, simply click on the “forgotten password?” button at the top of the Home Page and follow instructions.

Can I change my username?

No, unfortunately it is not possible to change your username, once you have successfully registered with Nordis Casino.

What if I forget my credentials (username, password, security questions)?

If you have forgotten your credentials (username, password, security questions), please contact Nordis Casino Support. A member of our Customer Service will guide you though the steps to reset your password and/or security questions.

How can I receive information about bonuses and promotions?

While it is our pleasure to keep you up-to-date with our latest bonuses and promotions through email and newsletters, you can always view our exclusive offers on Promotions Page.

How do I log in to my account?

In order to access your Nordis Casino account, please enter your username and password, then click on “log in” and you will have immediate access to your account.

How can I self-exclude or temporarily suspend my account?

II you feel that you are developing a gambling addiction and wish to suspend your account or self-exclude, please contact our Support Team. Our dedicated staff will listen to your request and will guide you through the self-exclusion process.

What can I do if my account is blocked?

If your account is blocked for any reason, please contact our Customer Service and we will be happy to help you.

How do I verify my account, if necessary?

Should we require to verify your account, we will ask you to upload a scan or a photograph of your personal ID, passport or driving licence.

Do I need to verify my account?

Account verification upon registration is not required, and neither is it for deposits in Bitcoins or Euro. The company might, at its discretion, ask for verification upon withdrawals.

Are my privacy and security safeguarded on website?

Absolutely. At Nordis Casino we highly value our clients’ privacy and security. We use the latest SSL-encryption technologies in order to secure all personal and sensitive data. Plus, transactions in Bitcoins are completely anonymous and do not require any type of personal identification.

What are the wagering requirements for bonuses and promotions?

The wagering requirements for bonuses and promotions are set individually in the respective sections. For more details, please visit the Promotions page.

How long does it take to withdraw funds?

Withdrawal times depend on the method of payment you use. Bitcoin withdrawal is faster than traditional payments.

How fast are payments?

Payments at Nordis Casino are fast and secure: deposits in bitcoins are processed instantly. And cost-free! For more details, please visit the Payments page.

How to deposit and withdraw?

Click on the banking section of our website, select the amount you wish to deposit or withdraw and choose your preferred method of payment.